Monday, April 26, 2010

Response from Sharp over their Blu-Ray Incompatability IssueThank you for contacting Sharp Electronics Corporation. An update is being developed to a

I will give Sharp the brownie point for answering quickly and boos and hisses to 20th Century Fox at www.foxconnect.com for creating this crappy mess in the first place. The 'reasons' for screwing up the Blu-Ray and the DVD is supposedly to stop or slow pirating. Well guess what, I can right this second online get either the DVD, the Blu-Ray or a avi or xvid or any type of video in high quality that I would want. Thanks Fox! Treating your customers like criminals who deserve to be treated like criminals so you pretend to make it hard for those who 'pirate' the movies you sell.


Thank you for contacting Sharp Electronics Corporation.


An update is being developed to address issues with this title. When it is available, it will be posted to the following website:

http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

As content providers are always changing their copy protection methods, periodic firmware updates may be necessary to maintain compatibility. It is possible for some recently released movies to be unsupported for a brief period if time while an update is developed. I apologize for any inconvenience this may cause, and appreciate your patience with this issue. Unfortunately, I have no release date for updated firmware at this time.

I would like to know what you thought about your satisfaction with your email experience. Please click the survey link -------- to complete our online customer satisfaction survey.

Brandon Breymeier

Customer Assistance Center

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